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Biala uses the principle of person centred practice. Person Centred is defined as:

All thinking and actions are based upon what is important to the person from their own perspective and that contributes to their full inclusion in society.

Person centred thinking can be thought of as a philosophy, a way of thinking or mindset which involves viewing, listening to and supporting a person with a disability based on their strengths, abilities, aspirations and preference to make decisions to maintain a life which is meaningful to them. Person centred thinking is the basis for action in all kinds of situations, helping us plan, organise, and to understand and connect with communities. It is seen as the foundations of how people (and organisations) work with people with disability.