Inclusion doesn’t happen by accident. It’s built moment by moment, relationship by relationship in the spaces where people live, learn, work, and connect. For over 50 years, Biala has worked as trusted disability support providers to foster inclusive communities across regional New South Wales. We’ve seen firsthand that inclusion isn’t just an idea – it’s action.
It looks like someone being greeted by name at their local café. It sounds like a person with disability being asked, “What would you like to do today?” instead of being told. It feels like walking into a space and knowing you belong, just as you are.
Inclusion Isn’t a Program: It’s a Culture
Many disability support providers offer community access or social outings, but real inclusion goes much further than this.
It goes beyond ticking a box or running scheduled activities. Inclusion means the people we support have the same opportunities, can make choices, and receive respect as much as anyone else. At Biala, we don’t just ask, “How can we support you?”, we ask, “How can we walk alongside you, so you thrive?”
Whether someone is navigating school, employment, or independent living through our NDIS services, the goal is always the same: living a life with dignity, joy, and connection.
Voice, Choice, and the Power of Belonging
At Biala School, we don’t just teach students – we champion them. Each student follows a personalised learning path, shaped by their abilities, personalities and aspirations. In our classrooms, leadership isn’t reserved for a few. Everyone is encouraged to speak up, try something new, and take great pride in their growth.
When students leave school, inclusion continues. Whether it is through assistance to develop living skills, support with personal activities, or assistance to gain and maintain employment, , we support adults to live on their own terms where they feel safe, heard, and empowered.
Community Is the Key
In regional towns, community is a great strength, which is clear here in the Northern Rivers. Our local businesses, schools, neighbours, and Clubs have the power to shape how inclusive a community really is. That’s why Biala actively builds partnerships with employers, education providers, and community groups; to create inclusive pathways for participation.
One standout example is Dylan, a young man with a bright sense of humour and big dreams. With support from Biala and the local RSL Club, Dylan landed a hospitality role that turned into so much more. He quickly became part of the team, learned new skills, and built lasting friendships, all because someone said “yes” and gave him a real opportunity.
This isn’t a one-off story; this is what happens when we shift from doing things for people with disability, to doing things with them, side by side, as equals.
Building a More Inclusive Future Together
Building disability-inclusive communities means recognising that inclusion doesn’t stop at the school gates or the service entrance. It’s a shared responsibility that calls on us all – family, neighbours, employers, educators – to make space, really listen, and rethink what’s possible.
At Biala, our hope for the future is simple: that inclusion becomes so natural that it doesn’t need ‘naming’ or pointing out. Our hope is that people with disability don’t have to ask for a seat at the table, because there’s already one waiting.
Want to build a more inclusive community? It starts with a conversation, an open door, and listening. And we’ll be right here, building it with you.
Contact
Contact us today to chat about your needs.
Phone
Head Office
Suite 4 & 5, 2 Moon Street Ballina NSW 2478
Biala School
78 Fox Street
Ballina NSW 2478





