Purpose of Position
The Disability Support Worker (DSW) provides direct assistance and support to participants in a variety of settings. The supports provided address each participant’s individual needs and goals, and aim to enhance independence, abilities, community participation and overall quality of life. The Disability Support Worker is responsible for delivering these supports and completing the required documentation for one or more assigned participants.

Reports to:
Disability Services Manager

Internal Stakeholders:
Disability Services Manager, Biala Support Workers, Biala Head Office team

External Stakeholders:
Participants, their families/carers, and external support services within the broader community.

Working Environment:

NDIS Practice Standards
All employees of Biala must adhere to the NDIS Code of Conduct and the NDIS Practice Standards.

Code of Conduct and Conflict of Interest Policy
All employees must abide by Biala’s Code of Conduct and Conflict of Interest Policy.

Work Health and Safety
As an employee, you must be aware of and comply with the requirements of relevant Workplace Health and Safety legislation and associated regulations. This includes taking responsibility for your own health and safety and that of others in the workplace, and complying with the organisation’s work health and safety policies and procedures.


Essential Functions – Key Tasks and Duties

As an experienced and energetic member of our support team, you will have the opportunity to deliver exceptional support to the housemates in their modern living environment. You will work alongside other support workers and allied health professionals while providing a high standard of individualised support. You will be supported by a strong, local leadership team.

  • Personal care, including assisting participants with basic hygiene and daily living tasks

  • Experience working with participants with a range of support needs

  • Skill development and capacity building

  • Assistance with medication management

  • Behaviour observation and support

  • Maintaining accurate records of participant progress

  • Mobility support and transport of participants


General Selection Criteria

  1. Demonstrated organisational skills, including the ability to multi-task, plan, set and prioritise workloads to meet deadlines and respond to changing participant needs.

  2. Well-developed communication and interpersonal skills, with the capacity to build relationships and engage participants, staff, and community-based support services.

  3. Exceptional customer service skills with the ability to communicate respectfully and effectively with a broad range of internal and external stakeholders.


Conditions

The role requires a current Working With Children Check, a National Criminal History Check or NDIS Worker Screening Check, and a current First Aid Certificate.
A current and valid full driver’s licence and access to a vehicle with comprehensive insurance are required to provide transport to NDIS participants.